Digital Assistants that Seem Too Human May Not Work Best
The more human digital assistants seem, the more we experience them as human and the more we may try to interact with them as if they were human. Or the more we may avoid interacting with them ….
Left-Brained or Right-Brained? You’re Asking the Wrong Question
Earlier this week, I came across a posting on a Linked-In Group I belong to that contained an explanation of the ways that our brains apportion the work we ask them