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Soft Skills: What They Are and How to Develop Them

This webinar focuses on the nature of “soft skills” and how they are and aren’t different from “hard skills.” Soft skills are predictive of both academic and career success but are often misunderstood. For example, lists of soft skills provided on various websites vary from a handful of skills to one site that lists 144. Many believe or assert that soft skills are difficult if not impossible to teach and that they are fundamentally different from “hard skills” and “technical skills” in the way that we learn them. They are widely believed to be more about the attitudes or personality characteristics that students/employees bring to the classroom/workplace than about the experiences we can give them once they arrive. As a result, teachers and managers know how important soft skills are but often are at a loss when it comes to how to help students and employees develop them. This presentation will help clarify and correct key misunderstandings about soft skills and provide participants with correct information that will increase their ability to help themselves and others develop these skills.


If you have questions or need additional information on anything we discussed in this webinar, please email After you have watched this webinar, you can request a certificate of participation.

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