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Keys to Effective Decision-Making


We all make hundreds if not thousands of decisions every day. Some are easy; some are excruciatingly difficult. In this webinar, we explore the characteristics of different types of decisions as well as the critical steps to effective decision-making, including defining the problem (or question or choice), choosing a decision-making process, developing and evaluating alternatives, and the process of deciding. We provide examples of some of the common biases that lead to flawed decision-making, and what to do when none of the alternatives seems appealing. Finally, we discuss what we know about the role of emotions in decision-making based on neuroscience and behavioral economics research.


If you have questions or need additional information on anything we discussed in this webinar, please email After you have watched this webinar, you can request a certificate of participation.

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